General Terms and Conditions of Sale (GTCS)

(Last updated: September 2025)

1. Purpose

The present General Terms and Conditions of Sale (GTCS) govern all sales of goods and services made through the site r112nord.ca.
By placing an order on our site, you unconditionally accept these GTCS.

2. Products and services

We offer physical goods and/or digital services described on each product page. We do our best to provide accurate and up-to-date information. However, errors or omissions may occur.

3. Prices and payment terms

• Price: All prices are quoted in Canadian dollars (CAD).

• Payment: Payment is made online via a secure platform (credit card, PayPal, or any other method offered on our site).

• Order confirmation: The order is considered final only when payment is confirmed. In case of payment issues, the order is automatically cancelled.

4. Delivery and execution

• Physical goods: Delivery times and methods are specified at the time of ordering. They may vary depending on the address and carrier.

• Digital services: Unless otherwise stated, access or delivery of digital services is carried out immediately after payment confirmation, either by downloading or by electronic delivery.

• We cannot be held responsible for delays caused by the carrier, customs, or circumstances beyond our control.

5. Return and refund policy

For detailed terms, please refer to our policy available at the following address: r112nord.ca/conditions-de-réservation-et-d’annulation.

6. Warranty and after-sales service

If a product comes with a warranty, it will be mentioned on the product page.
Any request related to a warranty or after-sales service should be addressed to r112nord@gmail.com.

7. Liability and force majeure

• Our liability is strictly limited to the amount of the order.

• We cannot be held responsible for indirect damages, data loss, loss of revenue, or any other consequential injury resulting from the use of our products or services.

• In case of force majeure (natural disasters, strikes, pandemics, server outages, Internet interruptions, etc.), we cannot be held responsible for the temporary or permanent impossibility of fulfilling our obligations.

8. Intellectual property

All content on the site (texts, images, graphics, logos, videos, digital creations, etc.) remains the exclusive property of La Fabrique, unless otherwise stated.
Any unauthorized reproduction, distribution, modification, or exploitation is prohibited.

9. Personal data

The collection and processing of your personal data are carried out in accordance with applicable laws, including Law 25 (Quebec).
For more information, please consult our privacy policy available on our site.

10. Modification of the GTCS

We reserve the right to modify these GTCS at any time.
The applicable terms are those in effect on the date of the order.

11. Governing law and competent jurisdiction

The present GTCS are governed by the laws in force in Quebec, Canada.
In case of dispute, the competent courts are those of the judicial district of Sherbrooke.